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Prioritizing client experience will be key for brokers in 2023

[ad_1] Independent mortgage brokers are beginning to have the products and tech tools needed to compete with banks and large retail lenders, and customers are reaping the benefits of this growing channel. HousingWire recently spoke with Desmond P. Smith, chief growth officer for United Wholesale Mortgage, about the transition from retail to wholesale for brokers and what the future of the independent broker channel holds.  HousingWire: What changes have you seen in the wholesale channel over the past year? Desmond P. Smith: The glaring trend is the broker channel has been growing rapidly, and the retail sector is shrinking. With that being said, we’ve seen an increase in consumer education across the board. In this current rate environment, borrowers are shopping more and realizing that it is cheaper and easier to go with a broker as opposed to large banks or retail shops that are constantly being advertised. They are now seeing that they are the ones paying for those ads. In the past year alone, the product, pricing and technology offerings, exclusively for independent mortgage brokers, have been extremely competitive compared to what large banks and retail lenders can provide. For example, UWM has released a variety of competitive offerings including Prime Jumbo products, HELOCs, temporary rate buydowns, and, of course, Game On pricing. In addition, we recently announced UClose 3.0 and TRAC, which are allowing for a faster, cheaper and more efficient closing experience. These types of offerings have been made for the sole purpose of helping consumers and brokers. Our goal has always been to elevate the broker channel, and this past year has put a spotlight on proving mortgage brokers are the cheapest, fastest and easiest way for a consumer to get a loan. HW: What feedback have you heard from those who have made the transition from retail to wholesale? DS: We’ve heard nothing but fantastic feedback from those who have made the transition. If anything, we’re hearing a lot of “why didn’t I do this sooner?” The reality is brokers have more options and more flexibility in the wholesale channel. In addition to the products I mentioned before, there are also a variety of tools and resources brokers can use to help elevate and grow their businesses. The amount of support within the broker community is truly tremendous. For anyone who may be considering making the switch, just know there is a whole network of folks out there ready to help and keep any discussions you have confidential. We’ve already seen thousands of brokers make the transition from retail to wholesale in the past year and we expect that trend to continue. HW: There’s a lot of doom and gloom in the industry right now. What advice do you have for brokers navigating this market? DS: Mindset is everything. Now is not the time to sit back and wait for market conditions to improve. Now is the time to differentiate yourself from your competitors. Client experience should be your main priority. In today’s market, the borrower you’re working with right now will likely do another loan in the next couple of years when rates go down. Maintaining your relationships with these borrowers is key. This will ensure you stay top of mind for their next loan or referral. The reality is you don’t win by sitting around and waiting for success to come to you. You have to work for it. We will all feel and see our hard work pay off together in 2024 and 2025, but we have to be putting in the work now to see those results.   HW: What do you think the future of the broker channel is for the long term? DS: The broker channel has an extremely bright future. It’s inspiring to see new broker shops open every week and watch the broker community come together to ensure the channel continues to grow market share.    Recent HMDA data shows that independent mortgage brokers are saving borrowers over $9,400 over the life of the loan, and even more than that for minorities These are incredible numbers that are further proving to consumers one of the many benefits of working with a broker. The facts are there; we just need to continue educating, building long-lasting relationships and adapting to the ever-changing industry. Like I said before, we’re not going to see the success of the hard work we’re putting in now until 2024, 2025 and beyond. I have complete confidence that the broker channel is going to continue taking advantage of this current environment and dominate for many years to come. Learn more about maneuvering through the independent broker channel at UWM.com.  The post Prioritizing client experience will be key for brokers in 2023 appeared first on HousingWire. [ad_2] Source link

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The case for mortgage rates to fall in 2023

[ad_1] On Thursday, the gross domestic product data for the third quarter showed the U.S. economy grew at a rate of 2.6%, breaking the negative GDP streak we had in the past two quarters. Does this mean the Federal Reserve needs to hike rates even more to get the recession they’re looking for, or is there a case for mortgage rates to go below 6% over the next six months?  After the GDP report came out, the bond market rallied, sending yields lower, which some people were confused about. Traditionally, when economic data gets better, the 10-year yield sells off and yields go up with mortgage rates. Similarly, when economic data gets weaker, the 10-year yield falls and so do mortgage rates. Let’s just say, things have been wild with the bond market and mortgage rates all year! The softer economic data we had early in the year didn’t matter: Mortgage rates and bond yields have risen all year long even with back-to-back negative GDP reports in the first and second quarters. Once the Fed pivoted toward aggressively fighting inflation and the Russian invasion of Ukraine happened in March, many things changed for mortgage rates and the bond market. 10-year yield While the headline inflation data is cooling off its torrid pace, the core side of the equation is still rising. As we can see below, housing is 42.2% of the weighting in core CPI, and shelter inflation has the legs in 2022 to keep growing, since this data line lags. I was on CNBC in September before the CPI data was released to explain how this works. The Federal Reserve has become a single-mandate Fed, primarily focused on fighting inflation, even to the point of saying we need higher unemployment to decrease inflation. So regardless of the economic data — the bond market, the Fed rate hikes, and the U.S. dollar have been rising together, ignoring the weaker economic data trends. The Fed believes they can continue to hike rates because the labor market is solid, and they’re right. Job openings are still over 10 million today, and jobless claims are below 220,000, a historically low level. I raised my sixth recession red flag on Aug. 5. The last time I had all six red flags raised was in late 2006. This is important because we had negative GDP data in the first two quarters of this year, which is why people said the U.S. was in a recession. However, the internal data lines, such as jobs, production and consumption data, weren’t as negative. We have created 3.8 million jobs so far this year, that means the U.S. isn’t in a recession. However, the U.S. housing market is in a recession because all four factors were evident in June of this year: a drop in sales, production, jobs and incomes. Historically, the 10-year yield and mortgage rates have moved hand in hand — nothing has been abnormal for decades. This trend direction has been here in every economic expansion and recession since 1971. Now, post-1982, bond yields and mortgage rates have fallen whenever we go into recession. However, now the Fed is fighting inflation and has even said it won’t cut rates even if we are in a job loss recession as long as inflation data is high. I don’t actually believe them when they say this, in fact, I have written that when jobless claims data breaks over 323,000, the Fed’s aggressive tone will change with the job loss recession. The mortgage market is broken — for now The spread between the 10-year yield and 30-year mortgage rate has been blown out this year in an epic fashion, much like what we saw during the brief COVID-19 recession. If the Federal Reserve wanted to help the housing market get back in line, they could do so by making one statement that they would buy mortgage backed securities, and the spread would collapse. If that happened, then mortgage rates would fall by themselves even if the 10-year yield doesn’t go lower. However, the Fed has said we are in housing reset mode, so don’t look for the Fed to help here. The spread is getting a tad better on its own. However, we are far from the normal range of 1.6% – 1.8% spread between the 10-year yield and mortgage rates. We got to 3.0 recently, this shows you how stressed the market is. I mean, it’s a historical event. Going forward, if the spread gets better on its own, mortgage rates can fall without too much help from the 10-year yield because of the wide gap. Fed rate hikes, inversion, recession and inflation In 2021, we didn’t have the big Fed rate hikes in place, and some of the inflationary data were still smoking hot. That’s not the case anymore as the Fed has aggressively raised rates this year in their fight to defeat inflation. The Fed’s favorite recessionary indicator is the 10-year yield minus the 3-month Treasury, which just recently flagged a recession. This is what the Fed has looked at in the past and has talked about as one of their leading indicators for a job loss recession.  This has gotten their attention in the past and I believe this will get their attention now. The question is, do they care if Americans lose their jobs or not? I believe they will care when the data shows that American citizens are losing their jobs, we just aren’t there yet. The growth rate in inflationary data, which was steaming hot in 2021, is starting to cool down. The cost to ship stuff from China to the U.S. has dramatically fallen, used car prices are rolling over and we have seen a lot of big shops talk about discounting stuff to get rid of excess inventory.  The one data line that still has legs until 2023 is shelter inflation in CPI. Even though we see a lot of new data lines showing the growth rate of shelter is

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